Darshan Khatri

Now, as IQM’s first-ever Chief Customer Officer, Khatri will serve as the voice of the customer within IQM, bridging the gap between customer needs and business objectives. As part of this new position, he will develop and lead customer experience strategy, drive customer satisfaction and loyalty and align customer insights with overall business goals. 

“My favorite part of my job at IQM has always been the ability to interact with and understand the needs of my clients,” said Khatri. “As Chief Customer Officer, I am very much looking forward to working more closely with our clients. My goal is to better understand their needs in order to seamlessly integrate them into our platform’s overall journey. Ultimately, we want to ensure our clients are growing and that we are doing everything we can to help them achieve their goals.”

Matthew Dybwad

Now, as CRO, Dybwad will be tasked with delivering a strong revenue outcome, as well as building and training the sales team to propel IQM forward and ahead of their competitors in the industry.

“IQM is a company with immense potential, not only in the political field where I began, but as a leading partner in other highly regulated verticals,” said Dybwad. “I am looking forward to continuing to grow the political practice that I’ve put so much effort into, as well as expanding on other areas that we hold expertise in, like healthcare. I want to make sure IQM is a household name for programmatic advertisers and we are well on our way to accomplishing that.”